Last Updated: 9/4/2026

Thank you for choosing UPGROX. We strive to provide the best possible services and products to our clients.

Custom Software Development

For custom software development services, refunds are handled according to the specific terms outlined in your Master Services Agreement (MSA) and Statement of Work (SOW). Generally, payments for completed milestones are non-refundable.

SaaS Products

For our commercial SaaS products (e.g., Parental CCTV, Family Locator), we offer a 14-day money-back guarantee for initial subscriptions. If you are not satisfied within the first 14 days, you may request a full refund.